Our Darlington Contact Centre is multi-sited. It’s a big space, full of close-knit teams, who work hard to hit their targets by giving customers 100%. At times, it can get very busy. So we’ve tried to make life easier by inviting local retailers to pop by with their latest discounted goodies. There’s also a concierge service. So if you’ve got no time to drop off the dry cleaning, they’ll zip into town and do it for you. Then, when your well-earned break arrives, you’ll be free to catch up with colleagues over a coffee or watch some EE TV.  


  • Barista & Baker
  • On-site Canteen
  • Concierge Service

  “It’s a vibrant and inviting place to work. Everyone’s really friendly and welcoming.”


Global House

Senhouse Road, Yarm Road Industrial Estate, Darlington, Co Durham, DL1 4YB

The Roles

Find out more about the roles we typically recruit for at our Darlington Contact Centre.


We’re currently recruiting for Full-time Customer Service Representatives, Full-time Customer Service Reps and Customer Service Apprentices here in Darlington.

Applications for all other positions are now currently closed. You can register to receive a job alert when applications re-open however by clicking here and selecting the ‘Contact Centre’ job category.


At the forefront of digital innovation

08/05/2018 09:31

It's a non-stop celebration of digital innovation over at EE.

It's a fact we're already delivering 4G services to 90% of the UK population, but it doesn't stop there. As part of BT, who have recently secured 40MHz of 3.4GHZ spectrum suitable for 5G services, this is just the beginning for what's next for super-fast, super-awesome connection with EE.

"We can now look ahead to the potential new services that 5G will offer, keeping our nation at the forefront of digital communications.” - Marc Allera, CEO of BT's Consumer Division.

Read more about this exciting news, here: https://bit.ly/2rtd4m5

Empowered, challenged, supported.

01/05/2018 10:39

We’re showing the UK how technology can make the everyday better. Our people are keeping our customers happy with great service, and our network, which has been named as the best in the UK, is keeping their digital lives connected.

Since becoming part of the BT family, we’ve focused on creating an energising culture that makes EE an even better place to build a career. Empowered, challenged, supported and rewarded, our people are the key to our success. And the Sunday Times agrees, voting EE as The Best Big Company to Work For.

We’re at the top of our game, and this is your chance to join us: https://bit.ly/2HJfbZ9

The excitement never sleeps

17/04/2018 14:28

We've been pretty busy over the last six months. With 105 new sites built, our coverage will not only deliver connectivity for EE customers and the Emergency Services Network, but it will help us in our ambition to cover 95% of the UK with super-awesome, superfast 4G by 2020. It's getting really exciting over here.

Join us in the midst of the celebration and be part of the #1 best company to work for 2018: https://bit.ly/2uP2jyL

Find More >

Further information

Job Search

We’re currently recruiting many contact centre roles.

To find out more and apply, click the job search button below.

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