Our Doxford Contact Centre is based on the outskirts of Sunderland. And there’s a real family feel to the place. Maybe that’s because we have lots of long-term staff, supporting each other and working hard to meet their targets, week in, week out. Or it could have something to do with our welcoming open plan office. Either way, you’ll find it easy to get involved and meet some friendly new faces. 

There’s loads of great facilities, too. Our Samsung Zone’s full of the latest technology and the ping pong table in our Zest Room – our break out area – gets a lot of use. Our on-site canteen also provides the perfect setting for a lunchtime catch up. Oh, and did we mention our concierge service? Whether you’ve got some dry cleaning to drop off or need a last-minute present picked up, just let them know and they’ll head out and do it for you. 


  • Barista & Baker
  • On-site Canteen
  • Samsung Zone
  • Concierge Service
  • Zest Room 

“Lots of us have worked here for a long time, so there’s a real family feel.”

6 Camberwell Way

Doxford Technology Park, Doxford, Sunderland, SR3 3XN

The Roles

Find out more about the roles we typically recruit for at our Doxford Contact Centre.


We’re currently recruiting for Full-time Sales Advisors here in Doxford. To find out more and apply, click the job search button below.

Applications for all other positions are now currently closed. You can register to receive a job alert when others become available by clicking here and selecting the ‘Contact Centre’ job category.


At the forefront of digital innovation

08/05/2018 09:31

It's a non-stop celebration of digital innovation over at EE.

It's a fact we're already delivering 4G services to 90% of the UK population, but it doesn't stop there. As part of BT, who have recently secured 40MHz of 3.4GHZ spectrum suitable for 5G services, this is just the beginning for what's next for super-fast, super-awesome connection with EE.

"We can now look ahead to the potential new services that 5G will offer, keeping our nation at the forefront of digital communications.” - Marc Allera, CEO of BT's Consumer Division.

Read more about this exciting news, here:

Empowered, challenged, supported.

01/05/2018 10:39

We’re showing the UK how technology can make the everyday better. Our people are keeping our customers happy with great service, and our network, which has been named as the best in the UK, is keeping their digital lives connected.

Since becoming part of the BT family, we’ve focused on creating an energising culture that makes EE an even better place to build a career. Empowered, challenged, supported and rewarded, our people are the key to our success. And the Sunday Times agrees, voting EE as The Best Big Company to Work For.

We’re at the top of our game, and this is your chance to join us:

The excitement never sleeps

17/04/2018 14:28

We've been pretty busy over the last six months. With 105 new sites built, our coverage will not only deliver connectivity for EE customers and the Emergency Services Network, but it will help us in our ambition to cover 95% of the UK with super-awesome, superfast 4G by 2020. It's getting really exciting over here.

Join us in the midst of the celebration and be part of the #1 best company to work for 2018:

Find More >

Further information

Job Search

We’re currently recruiting many contact centre roles.

To find out more and apply, click the job search button below.

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