Sales Advisors

ARE YOU A BEST SELLER?

SPREAD THE MAGIC

That natural charm, a way with words... you don’t have to be an experienced salesperson to be a brilliant Sales Advisor at EE. You see, for us sales isn’t about unachievable targets, stressful environments and cold calling. It’s about simply listening to our customers’ needs and giving them everything their heart desires and more.

We’re on a mission to become the best for service. That’s why our salespeople aren’t driven by smashing targets and earning big bonuses (although they can do that too!). Instead they’re focused on giving each and every one of our customers an amazing, personalised experience, every time.

WHAT WE DO

Whether a customer is calling for an upgrade or because they’re planning to cancel their contract, it’s the Sales Advisors within our Campaigns team who take their call, explain their options and help them make the right choice. It’s all about putting our customers first, introducing new products and ensuring they get the very best from EE.

It’s fast-paced and you’ll enjoy the variety of dealing with different people every day. It can be hard trying to keep everyone happy though. Which is why you’ll need to stay patient, show resilience and close a deal without ever forcing it. Do that and you’ll find yourself tapping into our amazing facilities and the kind of brilliant training that ensures you smash it every day. And the best bit? No sales experience is necessary.

MEET THE TEAM

It takes all sorts of people to make it at EE – and it’s that unique blend that makes us special. But don’t just take our word for it: meet our team – and find out what makes them EE – by scrolling through the videos below.

Rachel is EE

Rachel can talk for England and never tires, with her constant snacking that keeps her energy levels high. A spirit raiser in the tough times, she’s EE.

Wendy is EE

Finding the right balance can sometimes be hard, but Wendy walks the tightrope, juggling her kids as she goes. She’s EE and her talent never fails to impress, at work and at home, her audience feel delighted by the end of the show.

Liam is EE

Liam loves a kickabout with his team and won't rest on his laurels when it comes to spotting a customer’s needs. Only satisfied when he can pat himself on the back for a job well done, he’s EE.

Lee is EE

Lee isn’t afraid to get stuck in. With everyone’s best interests at heart, he’s EE. The go-to person for advice, he listens to people’s needs and makes sure his colleagues and customers come away from the conversation feeling good.

THINK YOU KNOW SALES? THINK AGAIN

At EE, our talented Sales Advisors are less about selling and more about service. People lovers, go-getters, collaborators, they connect our customers to the products they want. not sold? Learn more about our Sales roles from our very own Sales team.

Benefits

We want to recognise and reward the great work you do in a way that suits you best. So we offer a competitive salary, generous bonus/commission plan (from £3,000 to c.£10,000 a year pro rata for top performers) and 25 days' holiday (pro rata) a year. That’s not all, from day one we’ll give you 75% discount on your personal EE mobile phone package and 30% Friends and Family discount, as well as discounted broadband and EE TV packages.

Plus there are lots of flexible benefits you can choose from too – from childcare vouchers for working parents, to travel insurance for jet-setters. All the options are designed to help you put together a package that’s perfect for you.

Great benefits for you

  • Dental cover
  • Critical illness cover
  • Life assurance
  • Travel insurance
  • Healthcare options
  • Childcare vouchers
  • Cycle2work scheme

Application Process

Our recruitment process

A quick guide to joining us in our Contact Centres.

Click the arrows to step through our recruitment process.

Step 1

Apply online

Fill in our online application form and send it back to us.

If we like what we see in your initial application, we'll send you a link to our online assessment.

Step 2

Online assessment

Our online assessment consists of 12-15 scenario-based questions and 72 personality-based questions. Which sounds a lot but shouldn't take more than half an hour or so to complete.

If you pass this stage, we'll then be in touch to arrange a phone interview.

Step 3

Phone interview

At an agreed time, one of our recruitment team will call you for a short telephone interview.

Step 4

Assessment Centre

Here you’ll meet a Team Leader at one of our sites for an in-depth assessment.

Unfortunately, we won't be able to tell you on the day whether or not you've got the job. But we'll let you know as soon as we can and - if you're successful - we'll call to make you a formal offer and agree a start date.

Step 5

Final steps

If we do offer you the job, keep an eye on your inbox for an email with your contract. Have a little read, make sure you're happy and send your acceptance as soon as you can.

Along with your offer, you’ll also be asked to fill out some forms to allow us to start your references and background screening. Again, please make sure you get everything back to us as soon as you can. Then just sit back and relax while we get everything ready for your first day.

Our recruitment process

A quick guide to joining us in our Contact Centres.

Click the arrows to step through our recruitment process.

Step 1

Apply online

Fill in our online application form and send it back to us.

If we like what we see in your initial application, we'll send you a link to our online assessment.

Step 2

Online assessment

Our online assessment consists of 12-15 scenario-based questions and 72 personality-based questions. Which sounds a lot but shouldn't take more than half an hour or so to complete.

If you pass this stage, we'll then be in touch to arrange a phone interview.

Step 3

Phone interview

At an agreed time, one of our recruitment team will call you for a short telephone interview.

Step 4

Assessment Centre

Here you’ll meet a Team Leader at one of our sites for an in-depth assessment.

Unfortunately, we won't be able to tell you on the day whether or not you've got the job. But we'll let you know as soon as we can and - if you're successful - we'll call to make you a formal offer and agree a start date.

Step 5

Final steps

If we do offer you the job, keep an eye on your inbox for an email with your contract. Have a little read, make sure you're happy and send your acceptance as soon as you can.

Along with your offer, you’ll also be asked to fill out some forms to allow us to start your references and background screening. Again, please make sure you get everything back to us as soon as you can. Then just sit back and relax while we get everything ready for your first day.

Apply now

Job Search

Search our latest Sales Advisor jobs and start your application today.

OUR OTHER ROLES

WE ARE EE

At the forefront of digital innovation

08/05/2018 09:31

It's a non-stop celebration of digital innovation over at EE.

It's a fact we're already delivering 4G services to 90% of the UK population, but it doesn't stop there. As part of BT, who have recently secured 40MHz of 3.4GHZ spectrum suitable for 5G services, this is just the beginning for what's next for super-fast, super-awesome connection with EE.

"We can now look ahead to the potential new services that 5G will offer, keeping our nation at the forefront of digital communications.” - Marc Allera, CEO of BT's Consumer Division.

Read more about this exciting news, here: https://bit.ly/2rtd4m5

Empowered, challenged, supported.

01/05/2018 10:39

We’re showing the UK how technology can make the everyday better. Our people are keeping our customers happy with great service, and our network, which has been named as the best in the UK, is keeping their digital lives connected.

Since becoming part of the BT family, we’ve focused on creating an energising culture that makes EE an even better place to build a career. Empowered, challenged, supported and rewarded, our people are the key to our success. And the Sunday Times agrees, voting EE as The Best Big Company to Work For.

We’re at the top of our game, and this is your chance to join us: https://bit.ly/2HJfbZ9

The excitement never sleeps

17/04/2018 14:28

We've been pretty busy over the last six months. With 105 new sites built, our coverage will not only deliver connectivity for EE customers and the Emergency Services Network, but it will help us in our ambition to cover 95% of the UK with super-awesome, superfast 4G by 2020. It's getting really exciting over here.

Join us in the midst of the celebration and be part of the #1 best company to work for 2018: https://bit.ly/2uP2jyL

Find More >

Further information

Job Search

We’re currently recruiting many contact centre roles.

To find out more and apply, click the job search button below.

Job Alerts

Want to be the first to hear about EE roles hot off the press?

Sign up for targeted email alerts to get relevant new roles straight to your inbox.

My application

Log in to update your details or see where you are in the process.