Contact Centre: Team Leader

Pass tricks of the trade to your protégés

Love bringing out the best in people? Our Team Leader roles are you all over.

As well as providing our customers with a personal and unbeatable service, you’ll mentor and motivate our teams to target-smashing victory.

Infectious enthusiasm

That’s what we need from our Team Leaders.

If you’re lively, love to lead by example and have previous experience in a customer service focused leadership role, you may just be the perfect fit.


Tip-top training

Digital training. System simulations. When it comes to your training, we have it all. 

From digital learning to specific training for people leaders, you’ll learn how we lead and inspire our advisors to get the best out of them and deliver the crème de la crème of customer experience.


Ready for the next step?

From here, you could become an Operations Manager. However, we know that career paths aren’t always straight lines.

At EE, your future is whatever you want it to be. So, if you’re keen to try out another area, you only have to ask. We can help make that happen too.


Whether you have a zest for travel or like to keep on top of your personal health, we have lots of flexible benefits for you to choose from.

Check out all the great rewards on offer at EE.
Simply click and drag to discover more.

Our Stories

It takes all sorts of people to make it at EE – and it’s that unique blend that makes us special. But don’t just take our word for it: meet our team – and find out what makes them EE – by scrolling through the videos below.


The graft isn’t hard when you’re just being yourself. Thriving on helping people, Sophie’s EE, and she isn’t afraid to get a little silly to keep the team spirit lifted.


Treading water isn’t Emily’s thing. Savvy and fresh thinking, she’s EE and is ready to dive head first into a career with us when her studies are complete.


When it comes to keeping people happy, Burley isn’t afraid of putting on an old song and dance, that’s why he’s EE. He knows a happy environment keeps his team performing at their best and our customers feeling great.