At EE, there’s always a buzz around Campaign Management. As a growing company, our team are never short of things to shout about. Moving from campaign to campaign, they’re always in the know about the next big thing. There’s no queen bee in this hive - everyone chips in to get stuff done.
EE is constantly changing, so we need to keep our customers up to date. That’s where our Campaign Management team comes in. Masters of multi-tasking, they make sure that every single nugget of information we send to our customers is relevant, engaging and looks the bee’s knees. Whether it is SMSs, Emails, or MMSs, the possibilities are endless.
Culture within Campaign Management
“The culture here is relaxed and informal whilst still feeling fast paced and dynamic. Everyone is working towards the same goal which is ultimately to do our best for EE customers.’
Teams within Campaign Management
At EE, Campaign Management is broken up into four teams:
This team is responsible for our overall contact strategy on over 160 campaigns a quarter. That’s a lot of communication, so it’s really important to make sure that everyone is on the same page.
By using data, our Decisioning team decides which customers to target for each new campaign. That means knowing which customers would benefit from hearing from us, and choosing the best ways to reach them.
This team are responsible for creating the communication, whether it’s an email, SMS or MMS. They then test it to make sure it works across a range of devices and actually send it to the relevant customers.
Campaign Management are there throughout the entire process, taking each new brief and drawing up a game plan. They work closely with the team and external suppliers, overseeing the design, messaging and so on, till the very moment we click send.
Could you be a good fit?
If you’re a cup-half-full kind of person who loves a challenge, Campaign Management could be perfect for you. As part of a team that’s always on the move and with loads of exciting projects to work on, at EE, you can make your role your own.
From sepia to glorious technicolor; at EE, our Senior Marketing Campaign Managers create campaigns that our customers just can’t ignore. Always with the bigger, brighter picture in mind, this role is about offering the insight and inspiration to push the capabilities of CRM campaigns that little bit further.
When it comes to the crunch; at EE, we look to our Decisioning Executives to guide the way. Future focussed with their fingers on the pulse, they use their knowledge of customer behaviours and industry insight to inform campaigns and change the course of a dynamic, forward-thinking company.
A successful campaign is all about getting the tools, timing and target audience just right. At EE, our Decisioning Developers know their stuff. Providing us with technical expertise and gathering decision-making data, they drive our digital performance above and beyond.
Some people adopt dogs, others adopt cats; at EE, our Campaign Managers adopt new products and services that keep our customers feeling the love. In this role you’ll keep customer insight at the heart of everything we do, to drive our brand forward as the best network for service in the UK.
“To fit in well here you’ve got to be flexible, an active problem solver and willing to have a laugh with the team.”
Watch some of our teams’ stories to find out more about life in Campaign Management at EE.
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WE ARE EE
At the forefront of digital innovation08/05/2018 09:31
It's a non-stop celebration of digital innovation over at EE.
It's a fact we're already delivering 4G services to 90% of the UK population, but it doesn't stop there. As part of BT, who have recently secured 40MHz of 3.4GHZ spectrum suitable for 5G services, this is just the beginning for what's next for super-fast, super-awesome connection with EE.
"We can now look ahead to the potential new services that 5G will offer, keeping our nation at the forefront of digital communications.” - Marc Allera, CEO of BT's Consumer Division.
Read more about this exciting news, here: https://bit.ly/2rtd4m5
Empowered, challenged, supported.01/05/2018 10:39
We’re showing the UK how technology can make the everyday better. Our people are keeping our customers happy with great service, and our network, which has been named as the best in the UK, is keeping their digital lives connected.
Since becoming part of the BT family, we’ve focused on creating an energising culture that makes EE an even better place to build a career. Empowered, challenged, supported and rewarded, our people are the key to our success. And the Sunday Times agrees, voting EE as The Best Big Company to Work For.
We’re at the top of our game, and this is your chance to join us: https://bit.ly/2HJfbZ9
One for the history books12/04/2018 08:43
At EE, we’re making history. Now ranking 1st in The Sunday Times’ Top 30 Best Big Companies to Work For, we’re just getting started. Not only are we the proud parent of Britain’s best network, we’re on our way to becoming no.1 for service too. Find out why EE is such a great place to work: https://bit.ly/2GGsIjJ