At EE, there’s always a buzz around Campaign Management. As a growing company, our team are never short of things to shout about. Moving from campaign to campaign, they’re always in the know about the next big thing. There’s no queen bee in this hive - everyone chips in to get stuff done.
EE is constantly changing, so we need to keep our customers up to date. That’s where our Campaign Management team comes in. Masters of multi-tasking, they make sure that every single nugget of information we send to our customers is relevant, engaging and looks the bee’s knees. Whether it is SMSs, Emails, or MMSs, the possibilities are endless.
Culture within Campaign Management
Teams within Campaign Management
At EE, Campaign Management is broken up into four teams:
This team is responsible for our overall contact strategy on over 160 campaigns a quarter. That’s a lot of communication, so it’s really important to make sure that everyone is on the same page.
By using data, our Decisioning team decides which customers to target for each new campaign. That means knowing which customers would benefit from hearing from us, and choosing the best ways to reach them.
This team are responsible for creating the communication, whether it’s an email, SMS or MMS. They then test it to make sure it works across a range of devices and actually send it to the relevant customers.
Campaign Management are there throughout the entire process, taking each new brief and drawing up a game plan. They work closely with the team and external suppliers, overseeing the design, messaging and so on, till the very moment we click send.
Could you be a good fit?
If you’re a cup-half-full kind of person who loves a challenge, Campaign Management could be perfect for you. As part of a team that’s always on the move and with loads of exciting projects to work on, at EE, you can make your role your own.
From sepia to glorious technicolor; at EE, our Senior Marketing Campaign Managers create campaigns that our customers just can’t ignore. Always with the bigger, brighter picture in mind, this role is about offering the insight and inspiration to push the capabilities of CRM campaigns that little bit further.
When it comes to the crunch; at EE, we look to our Decisioning Executives to guide the way. Future focussed with their fingers on the pulse, they use their knowledge of customer behaviours and industry insight to inform campaigns and change the course of a dynamic, forward-thinking company.
A successful campaign is all about getting the tools, timing and target audience just right. At EE, our Decisioning Developers know their stuff. Providing us with technical expertise and gathering decision-making data, they drive our digital performance above and beyond.
Some people adopt dogs, others adopt cats; at EE, our Campaign Managers adopt new products and services that keep our customers feeling the love. In this role you’ll keep customer insight at the heart of everything we do, to drive our brand forward as the best network for service in the UK.
Watch some of our teams’ stories to find out more about life in Campaign Management at EE.
Find the latest roles in your area and explore where your skills fit in.
WE ARE EE
Product Own-it15/03/2018 10:22
Full to the brim of those kind, creative types; if you join us as a Digital Product Owner you'll be welcomed into a collaborative working environment where your ideas are taken on board.
Explore what roles we have on offer, via our brand, spanking new digital careers webpages: http://bit.ly/2F4u1fz
You have the right21/02/2018 14:14
On this Wednesday afternoon, we're thinking about what support you need in your career to get the most out of your working life. Our CEO, Marc Allera, says that every single one of us has the right to request the right tools and support needed to become who they want to be. Which is why he encourages his employees to take part in Digital Academy, a cutting-edge training tool designed to enhance digital skills for all. Read what he has to say: http://bit.ly/2Ed3pZ7
Feeling blue?15/01/2018 09:58
Blue Monday is the worst day of the year, but don't worry! If you're feeling stuck in your current role or simply looking for a new challenge, we know how to turn that frown upside down.
Click to browse and apply: http://bit.ly/2lY2eRr