Our UX team know what’s up. They combine their love for technology with their understanding of how our customers behave, and go above and beyond to make sure that every user who lands on our site has a personal and seamless digital experience. All the while they’ve got their ears to the ground, listening out for the latest technological trends to improve our digital offering – it’s a wonder they get any work done at all! It’s this passion for what they do that makes these guys drivers of digital at EE, and keep us at the #1 network in the UK.

Culture within the UX team

Our UX team are never short of projects to get stuck into. And, despite working on multiple briefs at a time, they’re always finding new and exciting ways to evolve EE’s user experience. As an area that is always evolving, there’s oodles of opportunity to grow and progress, both within the team and wider business.

“EE has such a huge customer base. Everything we do touches the lives of many people.”


Daily life within the UX team

You wont find any clock-watchers in this brilliant bunch. Oh no. Our UX team are always bouncing new ideas around the room and getting hands on with sketching sessions for new briefs. There’s almost not enough time in the day for these lot to transform all of their excellent insight into innovation. When these guys leave the office each evening, they know that the work they’ve done will impact over 10 million EE users.

Could you be a good fit?

If you’re passionate about what you do and are keen to push new projects through, UX at EE could perfect for you. In an area that sometimes needs some explaining, you’ll be confident pitching new project ideas in a way that can take both your peers and more senior stakeholders on a journey of understanding.

Typical Roles

Senior UX Manager

Say ‘sales, service, strategy and customer satisfaction’ three times over without slipping up. At EE, not only can our Senior UX Managers say it - they can provide it too. With their ears to the ground and their eyes on the prize, these guys use their knowledge of brand and industry trends to create captivating and consistent digital content.

Senior UX Design Manager

Always two steps ahead; at EE, our Senior UX Design Managers create compelling user journeys that bring our digital platforms to life. Experts in their field, these guys impart their wisdom to teams across the company, and implement a more interactive experience for our valued EE customers.

UX Designer

At EE, our UX Designers dig data. From analytics to user testing, this clever bunch work with our Visual Design and Creative Copy teams to wow our customers. They find the perfect balance between functionality, design and content to create simple and effective user journeys across our web, mobile and social channels. 

Visual Designer

Art is in the eye of the beholder. Not here at EE. Our Visual Designers turn everything they touch into a masterpiece we can all marvel at. Creative and digitally savvy, they’re the people who transform our important user requirements into compelling interactive design that our customers will adore.

“At EE it’s really fast paced. There are always multiple projects being work on by the team so we’re never short of work. It’s always very interesting.”


Our Stories

Watch some of our teams’ stories to find out more about life in the UX team at EE.

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At the forefront of digital innovation

08/05/2018 09:31

It's a non-stop celebration of digital innovation over at EE.

It's a fact we're already delivering 4G services to 90% of the UK population, but it doesn't stop there. As part of BT, who have recently secured 40MHz of 3.4GHZ spectrum suitable for 5G services, this is just the beginning for what's next for super-fast, super-awesome connection with EE.

"We can now look ahead to the potential new services that 5G will offer, keeping our nation at the forefront of digital communications.” - Marc Allera, CEO of BT's Consumer Division.

Read more about this exciting news, here: https://bit.ly/2rtd4m5

Empowered, challenged, supported.

01/05/2018 10:39

We’re showing the UK how technology can make the everyday better. Our people are keeping our customers happy with great service, and our network, which has been named as the best in the UK, is keeping their digital lives connected.

Since becoming part of the BT family, we’ve focused on creating an energising culture that makes EE an even better place to build a career. Empowered, challenged, supported and rewarded, our people are the key to our success. And the Sunday Times agrees, voting EE as The Best Big Company to Work For.

We’re at the top of our game, and this is your chance to join us: https://bit.ly/2HJfbZ9

One for the history books

12/04/2018 08:43

At EE, we’re making history. Now ranking 1st in The Sunday Times’ Top 30 Best Big Companies to Work For, we’re just getting started. Not only are we the proud parent of Britain’s best network, we’re on our way to becoming no.1 for service too. Find out why EE is such a great place to work: https://bit.ly/2GGsIjJ

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